Feefo packages and pricing
Flexible pricing and packages to help you gather verified customer reviews and feedback. With advanced tools to turn feedback into actionable insight, and human customer support you can depend on.
74m+ real customer reviews collected by us for you
Trusted by 6,500+ growing brands
Find your perfect plan
Essential
$3053660 /month /month
Boost reputation and sales performance with tools to collect, manage, showcase and analyse verified customer reviews and feedback.
Enhanced
Most popular$6107320 /month /month
Unlock the true value of customer reviews and feedback, with advanced tools for comprehensive analysis, actionable data and forging deeper customer connection.
Bespoke
$CustomCustom /month /month
Tailor your package with one of our dedicated review and insight consultants. Together we'll create a customised plan to help you achieve your goals.
“I didn’t speak to Trustpilot once and we were with them for seven years, whereas you guys are extremely invested in helping us. I even get text reminders about our mid-term meetings! You’re not a provider – you’re a partner”
Dan Rose - Managing Director at Events Insurance.
Compare Feefo review packages
Essential
Enhanced
Bespoke
Collect
Campaign
Surveys
Showcase
Analyse
Manage
Integrate
Support
Security
Advocate (Feefo Social)
Add-ons
Turn trust into measurable growth
With every Feefo package, unlock powerful features that transform customer feedback into your competitive advantage.
100% real reviews
Feefo's closed platform guarantees authentic reviews from verified customers. Boost SEO, click-through rates,
and customer confidence with genuine, transaction-linked social proof.
100% real reviews
Feefo's closed platform guarantees authentic reviews from verified customers. Boost SEO, click-through rates, and customer confidence with genuine, transaction-linked social proof.
Turn browsers into buyers
Showcase your best feedback dynamically across your site and search results. Leverage Google Seller Ratings and powerful widgets to convert browsers into buyers.
Listen, learn, and leverage
Move beyond scores to deep, actionable insights. Utilise advanced analytics, NPS and AI sentiment analysis to pinpoint customer pain points and drive strategic business improvement.
Features that scale with you
From product and service reviews to AI Replies and syndication, our plans grow with you. Scale your feedback strategy with advanced features and dedicated support.
Still have questions?
How much does Feefo cost?
Feefo offers three tiered packages: essential (from £149 per month + VAT), enhanced (from £299 per month + VAT), and bespoke (let’s discuss). Pricing is based on the volume of feedback requests you send and the advanced features needed, such as AI moderation or surveys.
What is Feefo and how does it work?
Feefo is a verified reviews and customer insights platform. It works by sending multi-touch personalised invitations to customers after a purchase, guaranteeing that all collected feedback is authentic and verified. This feedback is then collected, managed, and analysed to provide actionable insights for business growth.
Can I take my existing reviews with me?
Yes, feasibility depends on the source. Feefo has processes to help you import historical, verified feedback from previous platforms. The exact migration strategy is confirmed during the setup and planning phase with a Feefo expert.
How long does it take to get Feefo live, and how much work is involved?
Getting Feefo live is typically a fast process, often taking days rather than weeks, depending on the complexity of your integration. The core work involves integrating your sales data stream (e.g. CRM or e-commerce platform) to automate the sending of review invitations.
What will happen to the reviews I have already shared with Google?
Your reviews' integrity is protected. Feefo is a Google partner, and the platform is designed to maintain and enhance your existing google seller ratings and product stars. We ensure continuity and amplify your verified reviews to boost your online visibility.
How does Feefo compare to other review sites?
Feefo's core difference is its invite-only verification process, which guarantees the authenticity of feedback, building a higher level of trust with consumers compared to open, unverified platforms. Feefo also provides transformative AI-powered insights and analytics, turning raw feedback into business strategy.
How do I collect reviews with Feefo, and what data do you need from me?
Review collection is automated. Once integrated, Feefo uses your sales data (e.g. name, email, product purchased, order date) to send personalised feedback invitations to verified customers at optimal times.
How do I get review data out of Feefo to share with my team or for my own database?
Data can be easily exported and integrated. Feefo provides access via its advanced analytics suite, and all packages include API and webhooks access for seamless integration into your existing business intelligence tools and internal databases.
Need help choosing
your package?
Share your details and one of our experts will get in touch to recommend the best Feefo review package for you.
A brief conversation to align goals and priorities.
See a personalised demonstration of our platform.
To speak with a real, local human.