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Retail

It’s never been more vital to stand out from the crowd as a retailer. From understanding shopping habits to getting the right information in front of your customers at the point of sale, Feefo’s feedback and insights platform can help you move the needle.

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The power of social proof

Connect like minded consumers before they purchase

Encourage more engagement and instil trust

Increase buyer confidence while reducing cost-per-acquisition

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Feefo Analytics

Understand your customers’ shopping habits better

Get a clear view of every part of the customer experience - in-store and online. Then use everything you learn to improve your customer journey, build stronger relationships, and increase consumer confidence in your brand and products.
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Display Tools

Boost customer confidence at the buying stage

Increase trust exactly where it’s needed. Use our AI technology to display feedback at critical points in the customer journey. Let your customers share their experiences through photos reviews to prove that your products are perfect for others too. 
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Social Sharing

Drive more sales

Increase footfall and online traffic by displaying feedback across your website and social media, so your confirmed customer reviews can guide the buying choices of others.
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Optimise the digital experience 

Improve your click-through rates, build trust at the look-to-buy stage, reduce bounce rates, enhance dwell time and more: 

  • Feefo feedback displays aim to boost conversions and maximise your ad spend.
  • Share trusted customer feedback using social proof like user-generated content (UGC). This can help you qualify for Google Seller Ratings and stand out online. 
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Find out more

Totality Services Turns Feedback into Trees with Treefo
Customer Stories

Totality Services Turns Feedback into Trees with Treefo

Totality Services partners with Feefo to showcase client feedback, increase revenues, and meet ESG goals by planting trees with Treefo. Dis...

June 25, 2024

drvn uses Feefo to enhance their quality control and compliance
Customer Stories

drvn uses Feefo to enhance their quality control and compliance

Discover how drvn utilised Feefo to enhance quality control and compliance, leading to a significant increase in customer retention and bus...

June 19, 2024

Empowering Charitable Retail: How Feefo and Help for Heroes Shop are Supporting Veterans
Customer Stories

Empowering Charitable Retail: How Feefo and Help for Heroes Shop are Supporting Veterans

Help for Heroes Shop and Feefo are working together to support British veterans and their families, no matter when or where they served.

June 05, 2024

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