Fake reviews? Not on our watch.
Shoppers listen to people like them, and Feefo makes their voices heard. Our eCommerce review platform shines a light on real purchase experiences, helping you build trust, cut returns, and turn first-time buyers into long-term fans.
Turn browsers into buyers with real reviews.

Fake reviews?
Not on our watch
Shoppers listen to people like them, and Feefo makes their voices heard. Our eCommerce review platform shines a light on real purchase experiences, helping you build trust, cut returns, and turn first-time buyers into long-term fans.
Turn browsers into buyers with real reviews.

Retailers winning with Feefo reviews
2500+
Retailers enhancing their business with Feefo
4.5
Average service score of retail brands on Feefo
32m+
Retail reviews left on Feefo clients sites in 2024
Feefo helps retailers
PRICING
Affordable pricing plans
Our packages provide you with everything you need, for one transparent monthly cost. Whether you’re just starting out, or have an existing bank of reviews – we have the right option for you to make the most of verified customer feedback.
Essential
Boost reputation and sales performance with tools to collect, manage, showcase and analyse verified customer reviews and feedback.
from £149 / month + VAT
Display tools
Social sharing
Client pages
Moderation: Essential
Google partnership
Feefo Analytics: Essential
API & webhooks access

Enhanced
Unlock the true value of customer reviews and feedback, with advanced tools for comprehensive analysis, actionable data and forging deeper customer connection.
from £299 / month + VAT
Display tools
Social sharing
Client pages
Moderation: Essential
Google partnership
Feefo Analytics: Essential
API & webhooks access
Feedback request manager
Surveys
NPS
Insight labels
AI Moderation
Bespoke
Tailor your package with one of our dedicated review and insight consultants. Together we'll create a customised plan to help you achieve your goals.
Let's discuss / month + VAT
Feedback request manager
Surveys
NPS
Insight labels
AI Moderation
Treefo
Ecolabels
AI replies
Q&A
Custom questions
Review booster
SMS
Location feedback
Dynamic topic display
Syndication
SSO
Product and service performance
Speak with one of our review experts today
What you can expect next
What you can expect next:
A brief conversation to align goals and priorities.
See a personalised demonstration of our platform.
To speak with a real, local human.
Real retail success stories

WoodBlocX and Feefo: Building trust and expanding markets
WoodBlocX utilise Feefo to scale across Europe, boost trust, and drive innovation through customer feedback, turning reviews into a powerfu...
August 21, 2025
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Not On The High Street: In Mail Case Study
Not On The High Street boosts customer feedback with Feefo's In Mail, achieving an 88% response rate increase and enhancing engagement and ...
August 15, 2025

Stop Returns & Boost Profits: Charles Tyrwhitt's Secret to Customer-Driven Product Perfection
Charles Tyrwhitt uses customer feedback to identify and resolve fit issues in their boots, leading to improved product design, reduced retu...
July 09, 2025