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Fake reviews? Not on our watch.

Shoppers listen to people like them, and Feefo makes their voices heard. Our eCommerce review platform shines a light on real purchase experiences, helping you build trust, cut returns, and turn first-time buyers into long-term fans.

Turn browsers into buyers with real reviews.

Retail - webpage - graphic-2

Fake reviews?
Not on our watch

Shoppers listen to people like them, and Feefo makes their voices heard. Our eCommerce review platform shines a light on real purchase experiences, helping you build trust, cut returns, and turn first-time buyers into long-term fans.

Turn browsers into buyers with real reviews.

Mobile header - retail-2

Retailers winning with Feefo reviews

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Enhancing icon

2500+

Retailers enhancing their business with Feefo

service score

4.5

Average service score of retail brands on Feefo

number of reviews

32m+

Retail reviews left on Feefo clients sites in 2024

PRICING

Affordable pricing plans

Our packages provide you with everything you need, for one transparent monthly cost. Whether you’re just starting out, or have an existing bank of reviews – we have the right option for you to make the most of verified customer feedback.

Essential

Boost reputation and sales performance with tools to collect, manage, showcase and analyse verified customer reviews and feedback. 

from £149 / month + VAT


What's included:
Product & service reviews
Display tools
Social sharing
Client pages
Moderation: Essential
Google partnership
Feefo Analytics: Essential
API & webhooks access

Most-popular
Enhanced

Unlock the true value of customer reviews and feedback, with advanced tools for comprehensive analysis, actionable data and forging deeper customer connection. 

from £299 / month + VAT


What's included:
Product & service reviews
Display tools

Social sharing
Client pages
Moderation: Essential
Google partnership
Feefo Analytics: Essential
API & webhooks access
Feedback request manager
Surveys
NPS
Insight labels
AI Moderation

Bespoke

Tailor your package with one of our dedicated review and insight consultants. Together we'll create a customised plan to help you achieve your goals.

Let's discuss / month + VAT


What's included:
Everything in Essential plus the below
Feedback request manager
Surveys
NPS
Insight labels
AI Moderation
Treefo
Ecolabels
AI replies
Q&A
Custom questions
Review booster
SMS
Location feedback
Dynamic topic display
Syndication
SSO
Product and service performance

Speak with one of our review experts today

What you can expect next

What you can expect next:

A brief conversation to align goals and priorities.

See a personalised demonstration of our platform.

To speak with a real, local human.

 

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WoodBlocX and Feefo: Building trust and expanding markets
Customer Stories

WoodBlocX and Feefo: Building trust and expanding markets

WoodBlocX utilise Feefo to scale across Europe, boost trust, and drive innovation through customer feedback, turning reviews into a powerfu...

August 21, 2025

Not On The High Street: In Mail Case Study
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Not On The High Street: In Mail Case Study

Not On The High Street boosts customer feedback with Feefo's In Mail, achieving an 88% response rate increase and enhancing engagement and ...

August 15, 2025

Stop Returns & Boost Profits: Charles Tyrwhitt's Secret to Customer-Driven Product Perfection
Retail

Stop Returns & Boost Profits: Charles Tyrwhitt's Secret to Customer-Driven Product Perfection

Charles Tyrwhitt uses customer feedback to identify and resolve fit issues in their boots, leading to improved product design, reduced retu...

July 09, 2025