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Customer Retention

Oct 30, 2023

Verified-only vs. open: Which review platform is best?

Discover the benefits of verified-only vs. open review platforms. Learn how to collect reliable customer feedback for better insights & customer retention.

Blog banner - Verified-only vs. open: Which review platform is right for you?

You want to collect customer feedback to learn about your buyers and better meet their needs, but you’re not sure what type of review platform is right for you. In this report, we break down: 

  • The benefits of gathering verified reviews 
  • Pros and cons of a verified-only reviews platform 
  • Pros and cons of an open reviews platform

Fill in your details to download the report.β€― 

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

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