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Customer Retention

Feb 08, 2024

Webinar: How to get people talking about your business

Discover how to leverage advocacy and reviews for customer retention. Learn from industry leaders at Feefo's webinar with Auto Trader and Atom Bank.

Fill in your details to watch our webinar where we discuss:

  • The consumer landscape and trends in behaviour
  • The benefits of advocacy to help your brand succeed
  • How to use advocacy in your marketing strategy

Guests include Kate Neil, Marketing Manager at Auto Trader and Michael Sherwood, Head of Brand & Experience at Atom bank.

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What’s your most powerful asset when it comes to growing your business? Your customers. For many brands, this knowledge is taken for granted.

Did you know that 79% of businesses that create brand advocates see an increase in cross-selling and upsell figures? That’s because advocates provide social proof – when people see others recommending your brand, they are more likely to buy from you.

As the world’s largest verified buyer reviews platform, we know a thing or two about what consumers really think and what drives them to make a purchase from a brand.

We all know the importance of reviews. In fact, 96% of consumers read reviews before making a purchase, and three-quarters say they would trust reviews more if they knew they were from verified customers.

So why not harness the power of advocacy?

Founded in 2010, Feefo is a ratings and reviews platform that collects reliable and constructive reviews for thousands of clients worldwide. We only send invitations to verified customers to ask them to leave a review, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.

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