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Customer Retention

Feb 08, 2024

Webinar: How to get people talking about your business

Discover how to turn customers into advocates and boost your brand. Watch our webinar for expert tips on driving word-of-mouth and customer retention.

Webinar blog post banner - Advocacy and reviews

Fill in your details to watch our webinar where we discuss:

  • The consumer landscape and trends in behaviour
  • The benefits of advocacy to help your brand succeed
  • How to use advocacy in your marketing strategy

Guests include Kate Neil, Marketing Manager at Auto Trader and Michael Sherwood, Head of Brand & Experience at Atom bank.

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What’s your most powerful asset when it comes to growing your business? Your customers. For many brands, this knowledge is taken for granted.

Did you know that 79% of businesses that create brand advocates see an increase in cross-selling and upsell figures? That’s because advocates provide social proof – when people see others recommending your brand, they are more likely to buy from you.

As the world’s largest verified buyer reviews platform, we know a thing or two about what consumers really think and what drives them to make a purchase from a brand.

We all know the importance of reviews. In fact, 96% of consumers read reviews before making a purchase, and three-quarters say they would trust reviews more if they knew they were from verified customers.

So why not harness the power of advocacy?

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

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