Jul 03, 2023

An Introduction To Customer Advocacy

Learn the basics of customer advocacy; why authentic advocates matter, how to inspire them, and the commercial value they bring to your business growth.

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In this report we cover:

How to encourage customers to speak up for your business simply because they want to
How to provide a clear brand message that resonates with customers, businesses can build communities of advocates
The value of advocates for commercial growth
Why authenticity is so important to advocates

Authenticity is key for consumers of all ages, no matter the value of the purchase. And with well over 70% of shoppers reading online reviews before making a purchase, creating brand advocates is something any smart marketer or business owner should have high on their list of priorities.

Why wouldn't you want to harness the power of advocacy for your business?

Admin

Founded in 2010, Feefo is a ratings and reviews platform that collects reliable and constructive reviews for thousands of clients worldwide. We only send invitations to verified customers to ask them to leave a review, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.