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Customer Retention

Jul 03, 2023

Unlock the Power of Customer Advocacy: Download Your Free Guide

Learn the basics of customer advocacy; why authentic advocates matter, how to inspire them, and the commercial value they bring to your business growth.

Blog banner - An Introduction To Customer Advocacy

Discover why customer advocacy is the secret weapon for driving business growth and lasting loyalty

Are you looking to turn satisfied customers into passionate brand advocates? With greater competition than ever across all sectors, authentic voices matter more than ever. Over 70% of shoppers read online reviews before making a purchase, and so building a community of advocates is crucial for the success of every business.

What You’ll Learn in This Exclusive Report

  • Proven strategies to inspire customers to champion your brand - because they want to, not because they have to
  • How a clear, consistent brand message can help you cultivate a thriving community of advocates
  • The measurable impact of advocacy on commercial growth, from increased referrals to improved retention
  • Why authenticity is the foundation of advocacy - and how to build it at every touchpoint

Why Customer Advocacy Matters

Authentic advocacy is much more than just testimonials. It’s about empowering your happiest customers to share their experiences, influence others, and help your business stand out in a crowded market. When your brand message resonates, you don’t just win customers; you create loyal fans who drive sustainable growth.

Ready to Transform Your Customer Relationships?

Download the report now and harness the power of authentic customer advocacy for your business.

 

 

Founded in 2010, Feefo is a ratings and reviews platform that collects reliable and constructive reviews for thousands of clients worldwide. We only send invitations to verified customers to ask them to leave a review, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.

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