Feb 13, 2024
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Key insights on customer retention, advocacy, and reviews in our downloadable summary. Learn how to enhance customer experience and drive business growth.
Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.
Why Feefo Sets the Gold Standard in Customer Reviews
Feefo sets the gold standard in customer reviews with verified feedback that ensures trust and authenticity in an increasingly skeptical ma...
February 12, 2026
How we keep our reviews honest and authentic: Inside the Feefo moderation process
We explain how Feefo ensures honest and authentic reviews through a balanced moderation process involving AI and human oversight for reliab...
January 29, 2026
Trustpilot Under Fire: Why purchaser-verified reviews are the future
Authentic product reviews help shoppers make informed purchases, so retailers can boost customer trust, reduce returns and improve their bo...
January 22, 2026