Partnership Details
Customer reviews can strengthen the credibility of your store, persuade other shoppers to make purchases, and ultimately result in an uplift in conversion, however, only a very small number of customers are likely to provide feedback without a post-purchase prompt. One of the best ways to address this is to proactively encourage satisfied customers to review your products and services via a specialist reviews provider, such as Feefo.
Partnership Goals
Since 2010 Feefo Product Reviews has helped retailers build the best customer experience through the collection of genuine customer feedback with invite-only reviews. It’s trusted by over 5,000 global brands, and it also offers a scalable reviews solution that can grow with your business.
With Feefo Product reviews features, we’ll integrate your store with Feefo and send a daily feed to the third party that contains details of all orders dispatched within a 14 day period. This will enable Feefo to send a request email to each applicable customer after a configurable delay period, asking them to review their purchase.
Benefits
We’ll add a Feefo widget onto your store’s product pages that will link to relevant customer reviews of items where available. We’ll also add an overall service review widget within your store’s footer.
