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Collect additional insight with Feefo Surveys

Surveys lets Feefo customers build and send fully customisable survey forms to help them better connect with their customers and prospects at any stage of their journey, with no need for data capture.

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Send requests, your way

With multiple question types and custom options to match the look and feel of your brand, we give you the flexibility to ask questions your way, giving your feedback requests a competitive edge.

Get quick, anonymous feedback in an instant, without the need for time-consuming data capture.

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Learn more about your customers

Measure customer satisfaction and sentiment with ease by including globally recognised customer experience metrics such as NPS, CSAT and Customer Effort Score in your surveys.

AI-powered insight in an instant

Get an instant snapshot of your feedback with clear, visual reporting powered by AI. With sentiment analysis included at no extra cost, you can quickly identify common themes or issues.

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