Improve customer insight
Do you struggle to capture feedback at the right moments, missing context behind cancellations or complaints?
Feefo supports custom multi-touchpoint journeys to gather rich, contextual feedback at every stage, from quote to claim, making root causes and trends clearer.
Simplify compliance
Your internal teams face regulatory pressure but lack flexible tools to capture, analyse and demonstrate compliance.
Feefo integrates easily across teams and platforms, automates downloadable and shareable reporting, supports internal moderation, and provides the traceability and insight needed to exceed Consumer Duty standards.
Boost visibility
To stand out and appeal to your target demographic, you need to demonstrate your quality and customer care.
Feefo feedback offers valuable social proof from genuine customer interactions, both on site and feeding into Google – boosting both SEO and paid campaigns.
Essential
Boost reputation and sales performance with tools to collect, manage, showcase and analyse verified customer reviews and feedback.
from £99 / month + VAT
Display tools
Social sharing
Client pages
Moderation: Essential
Google partnership
Feefo Analytics: Essential
API & webhooks access
Enhanced
Unlock the true value of customer reviews and feedback, with advanced tools for comprehensive analysis, actionable data and forging deeper customer connection.
from £249 / month + VAT
Display tools
Social sharing
Client pages
Moderation: Essential
Google partnership
Feefo Analytics: Essential
API & webhooks access
Feedback request manager
Surveys
NPS
Insight labels
AI Moderation
Bespoke
Tailor your package with one of our dedicated review and insight consultants. Together we'll create a customised plan to help you achieve your goals.
Let's discuss / month + VAT
Feedback request manager
Surveys
NPS
Insight labels
AI Moderation
Treefo
Ecolabels
AI replies
Q&A
Custom questions
Review booster
SMS
Location feedback
Dynamic topic display
Syndication
SSO
Product and service performance
