Sep 30, 2024

Webinar: Unlocking value: How to understand your customers and exceed their expectations

Discover how to leverage advocacy and reviews for customer retention. Learn from industry leaders at Feefo's webinar with Auto Trader and Atom Bank.

Feefo’s CMO, Kerry Leighton-Bailey, was joined by Tracy Hodges, Head of Product at DHL, to discuss how they’re delivering value and using customer feedback.

Drawing on insights from our comprehensive Consumer Benchmark Report 2024, this webinar delves into how organisations can better connect to their customers and deliver an agile value exchange. Ultimately, transforming their business for good.

Watch as we explore key strategies from our latest playbook The Leaders Guide to Customer Experience, and other essential resources designed to elevate your business.

Complete the form below to access to the webinar.

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Founded in 2010, Feefo is a ratings and reviews platform that collects reliable and constructive reviews for thousands of clients worldwide. We only send invitations to verified customers to ask them to leave a review, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.

Customer Retention