Skip to content
Customer Retention

Sep 30, 2024

Unlocking value: Understand customers & exceed expectations

Unlock strategies to understand customers and exceed expectations. Watch Feefo’s webinar for expert insights and actionable tips to elevate your business.

Blog banner - Unlocking value: Understand your customers and exceed expectations

 

Feefo’s CMO, Kerry Leighton-Bailey was joined by Tracy Hodges, Head of Product at DHL, to discuss how they’re delivering value and using customer feedback. 

Drawing on insights from our comprehensive Consumer Benchmark Report 2024, this webinar delves into how organisations can better connect to their customers and deliver an agile value exchange. Ultimately, transforming their business for good.  

Watch as we explore key strategies from our latest playbook The Leaders Guide to Customer Experience, and other essential resources designed to elevate your business.

Complete the form below to access to the webinar.

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

Latest Articles

Fake reviews, real consequences: Why verified trust matters
Customer Experience

Fake reviews, real consequences: Why verified trust matters

Fake reviews damage consumer trust - Feefo’s verified reviews offer a DMCC compliant, fraud-proof alternative to open review platforms.

September 09, 2025

Grow your insurance brokerage with automation, client feedback and compliance tools
Business Insights

Grow your insurance brokerage with automation, client feedback and compliance tools

What other insurance brokers are doing to build brand reputation, boost SEO and conversion, stay compliant and automate key processes.

September 05, 2025

How customer reviews are shaping AI travel recommendations: What travel brands need to know
Business Insights

How customer reviews are shaping AI travel recommendations: What travel brands need to know

Discover how AI travel recommendations are influenced by customer reviews and why authentic feedback is crucial for your business’s visibil...

August 15, 2025

Speak to the team