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Customer Retention

Jul 02, 2024

The impact of advocacy on your marketing strategy

Learn how advocacy & reviews can impact your marketing strategy with expert advice from Feefo. Turn loyal customers into brand advocates & boost retention.

Blog banner - The impact of advocacy on your marketing strategy

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In this report we cover:

  • The different types of advocacy marketing strategies and tactics you could deploy
  • How to turn loyal customers into brand advocates
  • How to increase engagement via great content
  • Why customer experience is the new buzz word on the block
  • How to motivate loyal customers

Building a community of advocates comes down to understanding their desires and pain points, and adapting your strategy in response to this. You need to stay engaged with buyers well after their purchase and motivate them to give feedback through methods like incentives.

By responding to what customers are saying online, you’ll strengthen your relationships with them and improve your brand reputation. You can also partner with advocates through influencer marketing to leverage their reach and promote your products or services.

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

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