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Customer Acquisition

Jul 02, 2024

What great customer experience looks like

See what great customer experience looks like, with expert tips to improve CX and keep customers coming back to your business using verified reviews.

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It’s an inescapable fact that COVID-19 has changed customer experience (CX) forever.

60% of consumers have higher expectations of their digital experiences post-pandemic, and in a world where there’s so much choice at their fingertips, holding onto your customers is even more important – and difficult.

In our guide, we show you:

  • Which parts of your business you should be focusing on when it comes to improving CX
  • What exceptional experience really looks like
  • Practical tips to create those experiences that keep customers coming back

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

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