Product Updates

WhatsApp

Written by Steve Powell | Nov 3, 2025 9:00:00 AM

We're thrilled to launch our new channel: WhatsApp Reviews, only available at here at Feefo.

Key Highlights

  • High Engagement Guaranteed: WhatsApp notification delivery is near-instant, driving open rates that far surpass email.
  • Expanded Demographic Reach: WhatsApp provides access to a distinct, often younger or internationally focused, demographic that is increasingly disengaged from email.
  • Enhanced Brand Trust & Consistency: The official WhatsApp message template displays the client's logo/branding at the top of the communication, creating an immediate, trusted, environment for dialogue.
  • Zero-Friction Submission: Built for mobile the tool reaches customers where they are creating a seamless communication event.
  • Built for Mobile: Seamless experience on the device customers use for shopping and communication, eliminating friction common with mobile browser email flows.
  • Compliance & Trust: We handle the complex compliance requirements (opt-in, data security) inherent in messaging platforms, offering clients a safe and compliant collection method.
Next Steps
View full post