The moderator interface has been significantly enhanced to ensure it is fully aligned with the latest Feefo Moderation Guidelines. This update includes a variety of new features and functionalities designed to improve efficiency, accuracy, and user-friendliness for moderators. By incorporating these changes, moderators can now navigate the platform more intuitively, allowing them to uphold the highest standards of moderation with greater ease and confidence. The updated guidelines have been meticulously integrated into the interface, ensuring that all moderation activities are consistent with Feefo's commitment to quality and integrity.
New, clearer, moderation codes will be shown to merchants and reviewers for the following reasons:
- Profanity
- Discriminatory
- Inappropriate
- Personal Information
- Competitor
- Poor Quality/Spam
- Irrelevant
- Reviewer Requested
- False Content
- Incorrect Section
- Foreign Language
- Incorrect Upload
- Test
- Compliance
- Product Not Yet Received